Terms of Service

Latest update: March 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of Croni and Croni Write (collectively, "the Service"), operated by Vladyslav Rybak, Carrer Gretel Ammann Martinez 2, 6-20, 08020 Barcelona, Spain ("we", "us", "our").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Contact: care@croni.app

2. Description of Service

Croni is an AI-powered personal brand ghostwriting platform that helps users create, manage, and publish content across social media platforms. The Service consists of:

  • Croni Publish (publish.croni.app): AI content generation, scheduling, and social media management dashboard
  • Croni Write (write.croni.app): AI-native text editor with writing style learning capabilities
  • API (api.croni.app): backend services powering the above products

The Service is provided as Software-as-a-Service (SaaS) on a subscription basis. Sign-up is required to use the Service.

3. Eligibility & Account Registration

To use the Service you must:

  • Be at least 18 years old
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access at care@croni.app

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

Account termination can be requested by contacting us at care@croni.app. Upon termination, your data will be handled per our Privacy Policy.

4. Subscriptions, Payments & Billing

4.1 Plans

The Service is offered under subscription tiers (prices may vary, see croni.app/pricing for current rates). Croni Publish and Croni Write are billed separately, each with its own subscription:

Croni Publish:

  • Free: limited features, for evaluation purposes
  • Pro: full access for individual creators

Croni Write:

  • Free: basic AI writing assistance
  • Pro: advanced AI, style learning, and more documents
  • Creator: unlimited documents, highest AI quality, and full export

4.2 Payment Processing

All payments are processed by Paddle.com (Paddle.com Inc., United States, and Paddle.com Europe Limited, Ireland), who acts as the Merchant of Record. By purchasing a subscription, you agree to Paddle's terms of service at paddle.com/legal.

Paddle collects and processes your payment information. We do not store your credit card or payment details.

4.3 Billing Cycle

Subscriptions are open-ended and renew automatically at the end of each billing period (monthly or annual) until cancelled. Your subscription will not automatically convert to a paid plan at the end of a free trial. You must actively choose to upgrade.

4.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting care@croni.app. Cancellation takes effect at the end of the current billing period. You retain access to paid features until the period ends.

4.5 Refunds

Due to the digital nature of the Service, we do not offer refunds for partial billing periods. If you believe you were charged in error, contact us within 14 days at care@croni.app and we will review your case.

EU consumers: you have a statutory right of withdrawal within 14 days of purchase, unless the digital service has already been performed with your prior express consent and acknowledgment that you lose your right of withdrawal.

UK consumers: you have a statutory right to cancel within 14 days of purchase under the Consumer Contracts Regulations 2013, subject to the same conditions as above.

Brazil consumers: you have a statutory right of regret (direito de arrependimento) within 7 days of purchase for digital goods and services purchased remotely.

4.6 Trials, Offers & Discounts

We may offer free trials or promotional discounts at our discretion. The duration and scope of any trial will be clearly communicated at the time of the offer. At the end of a trial, your account will revert to the Free plan unless you actively choose to subscribe. We will not charge you without your explicit consent.

Offers are non-transferable and cannot be combined unless explicitly stated.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation
  • Generate, publish, or distribute spam, misleading, or deceptive content
  • Infringe the intellectual property rights of others
  • Harass, abuse, or harm any person or group
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use the Service to train competing AI models or scrape our AI outputs at scale
  • Circumvent usage limits or access controls
  • Use automated tools to access the Service in ways that violate these Terms

We reserve the right to suspend or terminate your account and remove any content that violates these Terms. Where practicable, we will provide notice and an explanation before taking action.

6. User Content & Intellectual Property

6.1 Your Content

You retain all ownership rights to the content you create, upload, or publish through the Service ("User Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free licence to process, store, and transmit your User Content solely for the purpose of providing the Service to you.

We do not claim ownership of your content. We do not use your content to train our AI models without your explicit consent.

6.2 AI-Generated Content

Content generated by the AI features of the Service is provided to you for your use. You are responsible for reviewing, editing, and ensuring that any AI-generated content you publish complies with applicable laws, platform rules, and does not infringe third-party rights.

We make no warranties regarding the accuracy, originality, or fitness of AI-generated content for any particular purpose.

6.3 Our Intellectual Property

The Service, including its software, design, algorithms, and documentation, is owned by Vladyslav Rybak and protected by applicable intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service.

6.4 Content Moderation

We reserve the right to review and remove User Content that violates these Terms or our Acceptable Use Policy. We are not obligated to monitor all content but will act on reported violations.

7. AI Processing & Third-Party Services

The Service uses third-party AI providers to power its features, including:

  • Anthropic (Claude): content generation and analysis
  • OpenAI: embeddings and additional AI capabilities

When you use AI features, your input content may be sent to these providers for processing. We select providers with strong data protection practices and process data according to our Privacy Policy. We do not sell your data to AI providers for training purposes.

When you connect a social media account, the Service requests only the permissions necessary to publish content and retrieve basic analytics on your behalf. Croni never receives your social media password. Your account authorization is held by our publishing infrastructure rather than in Croni's own database. You may disconnect any social media account at any time through your account settings, which revokes our access to that account.

The Service also integrates with analytics tools (PostHog, Plausible), error tracking (Sentry), email delivery (Resend), and payment processing (Paddle). Use of these integrations is subject to the respective providers' terms.

8. Disclaimers & Limitation of Liability

8.1 Service Availability

The Service is provided "as is" and "as available". We do not guarantee uninterrupted, error-free, or completely secure access to the Service. We may perform maintenance, updates, or suspend the Service at any time with reasonable notice where possible.

8.2 AI Accuracy

AI-generated content may contain inaccuracies, errors, or inappropriate suggestions. You are solely responsible for reviewing and approving any content before publishing. We are not liable for consequences arising from reliance on AI-generated content.

8.3 Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Service.

Our total liability for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 3 months preceding the claim.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

8.4 Social Platform Dependency

The Service depends on third-party social media platforms (X/Twitter, Reddit, LinkedIn, Bluesky, Mastodon, Telegram, and others). We are not responsible for changes to these platforms' APIs, terms of service, or availability that may affect the Service.

9. Privacy & Data Protection

Your use of the Service is subject to our Privacy Policy. By using the Service, you consent to our collection and processing of your personal data as described in the Privacy Policy.

We comply with the EU General Data Protection Regulation (GDPR), Switzerland's FADP, Brazil's LGPD, and applicable US state privacy laws. If you have questions about your data, contact us at care@croni.app.

EU/UK users: you have the right to access, rectify, erase, port, and object to processing of your personal data. Contact us to exercise these rights.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service at least 14 days before changes take effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

If you do not agree to the updated Terms, you may cancel your subscription before the changes take effect.

11. Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms, engage in fraudulent activity, or if we discontinue the Service, with reasonable notice where possible.

You may terminate your account at any time. Upon termination, your right to use the Service ceases. We will retain your data for the period required by law and then delete it per our Privacy Policy.

11.1 Content Export

Before terminating your account, you may request an export of your content (posts, drafts, and writing samples) by contacting us at care@croni.app. After account termination, your content is retained for up to 90 days to allow for recovery, after which we delete it per our Privacy Policy.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of Spain. Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved amicably by contacting us at care@croni.app.

If a dispute cannot be resolved amicably within 30 days, it shall be subject to the jurisdiction of the courts of Barcelona, Spain, except where mandatory consumer protection laws in your country of residence grant you the right to bring proceedings in your local courts.

EU consumers: you may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Indemnification

You agree to indemnify, defend, and hold harmless Vladyslav Rybak and any affiliates, officers, and employees from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service in violation of these Terms.
  • Your User Content, including any claim that it infringes or violates any third-party intellectual property, privacy, or other rights.
  • Your violation of any applicable law or regulation.

This indemnification obligation shall survive the termination of your account and these Terms.

14. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, pandemics, war, terrorism, riots, government actions, power failures, internet or telecommunications failures, cyberattacks, or failures of third-party services (including AI providers, hosting platforms, or payment processors).

In the event of a force majeure event, our obligations will be suspended for the duration of the event, and we will use reasonable efforts to resume performance as soon as practicable.

15. General Provisions

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right or provision does not constitute a waiver.

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the Service.

We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of assets. You may not assign your rights without our prior written consent.